Frequently Asked Questions
Your questions about a virtual office address in Ringwood, answered
Everything you need to know before you sign up — legality, privacy, mail handling, pricing and how to get started.
Yes. A registered office must be a real physical address in the UK where official correspondence from Companies House and HMRC can be received — it does not have to be where you actually work. A virtual office address meets that requirement completely, as long as the provider accepts and handles your official mail.
Our Ringwood town-centre address qualifies as a registered office for limited companies. When you sign up, you can list it on Companies House in place of your home address, and we will handle any official correspondence that arrives.
See our dedicated registered office address page for more detail.
Completely legal. Companies Act 2006 requires your registered office to be a real, physical address in the UK — it says nothing about whether you occupy it. Using a professional address service is a well-established, legitimate practice used by tens of thousands of UK businesses.
There is one point to be aware of: your registered office address is listed publicly on Companies House. You cannot hide it entirely — but you can make sure it is a professional business address rather than your home. That is precisely what this service is for.
The address must also be in the same part of the UK that your company is registered in — England & Wales, Scotland or Northern Ireland. Our Ringwood address is in England, so it is suitable for companies registered in England & Wales.
Absolutely. You do not have to be a limited company to benefit from a professional business address. Sole traders, freelancers and contractors use our service for exactly the same reasons as company directors — they want a credible address on their invoices and website, and they want to keep their home address private.
There is no legal requirement for sole traders to register an address anywhere, but every invoice you issue must show an address where you can be contacted. Using your home address works, but it becomes public the moment you hand it to a client. A Ringwood business address gives you a clean, professional alternative.
HMRC correspondence goes to wherever you have registered — if you register your new address with HMRC, they will write to you there and we will handle it.
Yes — that is one of the main reasons people use this service. When you register our Ringwood address as your company's registered office, your home address does not appear in that field on the Companies House public register.
Directors also have to provide an address. There are two fields: a service address (which is public) and a residential address (which is suppressed from public view). You can set our Ringwood address as your service address, keeping your residential address separate and protected.
Once you update your registered office and director service address to our Ringwood address, your home address will not appear in the parts of the register that are visible to anyone searching for your company.
When post arrives addressed to your business, we receive it and notify you. From there you have options:
- Collect in person — if you are local to Ringwood or the New Forest, you are welcome to collect at a time that suits you.
- Forward by post — we can send your mail on to your preferred address. This is a popular option for clients based further afield across Hampshire or elsewhere in the UK.
We handle official correspondence — letters from Companies House, HMRC, banks, clients and suppliers. The right mail handling plan for you will depend on how much post you expect to receive; we can talk through this when you get in touch.
What we do not do: open your mail without permission, or discard anything. Your correspondence is handled carefully and confidentially.
Yes, and this is one of the things people value most. You can use the Ringwood address freely on:
- Your business website's contact page or footer
- Client invoices and quotes
- Email signatures
- Business cards and printed materials
- Google Business Profile
- Directory listings
It is a real town-centre address, not a PO box, so it presents well wherever you put it. Clients in Hampshire, the New Forest and beyond see a credible local presence.
These are two separate fields on Companies House, and it is worth understanding both:
Registered office address — this is the official address of the company itself. Companies House and HMRC use it to send statutory notices and correspondence. It must be a real physical address in the correct UK jurisdiction. It is public.
Service address — this is the address for a specific director or person with significant control (PSC). Correspondence relating to that individual is sent here. It is also public, and is separate from the director's residential address (which is kept private by Companies House).
Most people using a virtual office address set our Ringwood address as both their company's registered office and their own service address. That keeps home addresses out of both public fields entirely.
Our registered office address page explains this in more detail.
The service starts at £25 a month. There is no long-term lease, no office rates and no utility bills — just a straightforward monthly fee for a professional Ringwood business address and mail handling.
What is included in the standard plan:
- Use of our Ringwood town-centre address as your registered office and/or trading address
- Receipt and handling of your incoming mail
- Notification when post arrives
- Option to collect in person or have mail forwarded
What is not included: physical office or desk space, telephone answering, or meeting rooms. This is a professional address service — straightforward and priced accordingly.
See the Services page for a full breakdown of what's included.
Once you have been in touch and we have confirmed your details, you can typically have your address set up and ready to use within a working day or two. There is no lengthy onboarding process — this is a local, personal service, not an automated platform.
If you are forming a new limited company and want to use our address from day one, we can help coordinate that so the address is correct on Companies House from the moment your company is registered. There is no setup fee to worry about.
Get in touch by emailing Contact us and we will take it from there.
Yes. If you are starting a new limited company and want everything set up the right way from the beginning, we can help you combine company formation with your new Ringwood address so your home address never appears on Companies House at all.
We work with SohoSumo to offer start-up support for new founders — covering company formation, business address setup and the practical steps to launch properly. It is designed for people who want to do this once and do it right, without having to unpick a home-address registration later.
If this sounds like what you need, take a look at the Start-Up Support page or get in touch directly.
Get in touch
Ready to get your Ringwood business address?
Drop us a message and we will come back to you quickly with everything you need to get started. No sales pressure — just straight answers.
